Privacy Policy

Last updated: 1 September 2026

1. Who we are

This website, arenacentral.asia (the "Site"), is operated by Arena Central Cloud Kitchen Co., Ltd. ("Arena Central", "we", "us", "our"), a company registered in the Kingdom of Cambodia, operating the Arena Central sports bar at #13, Street 184, Sangkat Chey Chummeah, Khan Daun Penh, Phnom Penh, Cambodia.

For any question about this policy or your data, contact us at info@arenacentral.asia or +855 98 988 733.

2. Scope

This policy explains what data is collected when you visit the Site, how it is used, and your choices. It does not cover data you provide in person at the venue, or messages you send us through Telegram, phone or email — those are handled directly by us and by the relevant platform under its own privacy policy.

3. What we collect

Information you give us

The Site has no accounts, sign-up forms, or newsletter. We do not collect your name, email address or phone number through the Site itself. Reservation and event enquiries are made through Telegram, phone or email, outside the Site.

Information collected automatically

When you visit the Site, cookies and similar technologies may collect:

• device and browser type, operating system, language and screen size;
• your IP address and the approximate location (city / country) derived from it;
• pages viewed, links and buttons clicked, time spent, and the site or ad that referred you.

This is collected through Google Analytics 4, Google Tag Manager and the Meta (Facebook) Pixel.

4. Cookies and tracking technologies

We use the following categories:

• Strictly necessary — a single value stored in your browser ("cookie-consent") that records your cookie choice so we do not ask again. This sets no tracking cookies.
• Analytics — Google Analytics 4 (via Google Tag Manager) sets cookies such as _ga to measure visits and how the Site is used.
• Marketing measurement — the Meta Pixel sets cookies such as _fbp to measure the effectiveness of our advertising on Facebook and Instagram.

Analytics and marketing cookies are only set after you select "Accept" on the cookie banner. If you select "Decline", only the strictly necessary item above is used, and our Google and Meta tags run in a consent-denied mode that does not store cookies or identifiers on your device.

You can change your mind at any time by clearing this site's data in your browser (you will then be asked again), or by using your browser's cookie controls. You can also install the Google Analytics Opt-out Browser Add-on and adjust your Meta ad preferences.

5. How we use the data

• to measure how many people visit the Site and which pages and events interest them;
• to fix problems and improve the Site's content and performance;
• to measure whether our social media advertising is reaching people.

We do not sell your personal data, and we do not use it for automated decisions that produce legal or similarly significant effects.

6. Legal bases

Where data-protection law such as the EU/UK GDPR applies to your visit, we rely on your consent for analytics and marketing cookies (given through the cookie banner and withdrawable at any time), and on our legitimate interest in keeping the Site secure and functioning for the strictly necessary item.

7. Who we share data with

The automatically collected data is processed on our behalf by:

• Google LLC — Google Analytics 4 and Google Tag Manager;
• Meta Platforms, Inc. — the Meta Pixel;
• Hostinger — our website hosting provider, which processes server logs.

We do not otherwise disclose the data, except where required by law or to protect our legal rights.

8. International transfers

Google, Meta and our hosting provider operate servers outside Cambodia, including in the United States and the European Union. Where required, these providers apply their own transfer safeguards (such as Standard Contractual Clauses).

9. How long we keep it

Analytics data in Google Analytics 4 is retained according to our account setting (up to 14 months) and then deleted or aggregated. Aggregated, non-identifying statistics may be kept indefinitely. Your "cookie-consent" choice stays in your browser until you clear it.

10. Your choices and rights

You can decline analytics and marketing cookies through the banner, and block or delete cookies through your browser. Where local law grants you rights over your personal data — such as access, correction, deletion, or objection — you can exercise them by emailing info@arenacentral.asia. We may need to verify your request.

11. Children

The Site is intended for a general adult audience and the venue serves alcohol. It is not directed at children, and we do not knowingly collect data from anyone under 18.

12. Links to other sites

The Site links to third-party services including Telegram, Facebook, Instagram, TikTok, Google Maps and downloadable menu files. Once you follow such a link, the other service's own privacy policy applies. We are not responsible for their practices.

13. Security

We use reasonable technical measures to protect the Site, but no website or internet transmission is completely secure.

14. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows the current version.

15. Contact

Arena Central Cloud Kitchen Co., Ltd.
#13, Street 184, Sangkat Chey Chummeah, Khan Daun Penh, Phnom Penh, Cambodia
info@arenacentral.asia  ·  +855 98 988 733

Brand & website by studiojiri.com  ·  azurinki.com